Vinted Members Voice Anger Over Sizing Updates
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has altered its sizing categories for women's and children's garments failing to inform all users about the change.
Digital Channels Backlash
Numerous buyers and vendors have taken to social media saying Vinted listings now show a modified sizing category than originally posted due to the recalibration.
The company said the updated approach better aligns with other platforms.
It has advised users to check their listings and adjust the sizing manually when needed, causing user dissatisfaction.
Measurement Approach Changes
Previously, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.
Member Experiences
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Necessary Adjustments
A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods due to shopper criticism.
